Privacy Policy
Effective Date: 12/11/2024
Welcome to BookingLebanon.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our platform.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Registration Data: When you create an account, we may collect your name, email address, phone number, and password.
- Booking Information: When you make a reservation, we collect information related to your stay, such as booking details, payment information, and any special requests you may have.
- Listing Information (For Hosts): If you list a property, we collect information about the property, including its location, photos, pricing, and availability.
b. Non-Personal Information
- Usage Data: We collect data about your interactions with the website, such as the pages you visit, search queries, and clicks.
- Device Information: We collect information about the device you use to access our platform, including your IP address, browser type, and operating system.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To process bookings, facilitate communication between guests and hosts, and manage property listings.
- To Improve Our Platform: To analyze user behavior and improve the functionality and user experience of BookingLebanon.com.
- To Communicate with You: To send you updates, notifications, and promotional messages (you can opt-out at any time).
- To Ensure Security: To protect against fraud, unauthorized access, and other illegal activities.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:
- With Hosts: When you make a booking, your relevant information (e.g., name and contact details) is shared with the host to facilitate your stay.
- With Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (e.g., payment processors, customer support services).
- For Legal Reasons: We may disclose your information if required by law, regulation, or legal process.
4. Data Security
We take the security of your data seriously. We use industry-standard encryption and secure protocols to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Update: You can access and update your personal information through your account settings.
- Data Deletion: You can request the deletion of your account and personal data by contacting us at support@bookinglebanon.com.
- Opt-Out: You can opt-out of receiving promotional communications by clicking the “unsubscribe” link in our emails.
6. Children’s Privacy
BookingLebanon.com is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit through our links.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of BookingLebanon.com after such updates indicates your acceptance of the new terms.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: info@bookinglebanon.com
Phone: +961 (03) 003 026/7/8
By using BookingLebanon.com, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.